Every conversation at your call center is analyzed to uncover emotional responses from customers. No more guessing how customers feel. The words they use and the emotions behind them will tell you exactly what they love and hate.
Our cloud-based software easily integrates with your CRM. When data on customer emotion is combined with your systems, your tools become more effective. This means you'll make more sales and retain more customers.
Our powerful AI turns every interaction into concrete data that can be used to make informed business decisions. You'll have an accurate view of what's increasing or decreasing customer satisfaction.
When a customer gets off the phone unsatisfied, an email alert is sent to you. You'll be able to step in and fix the problem before the customer is lost forever. Stop needlessly losing customers and watch your profits increase.
With the insights provided by AI, you'll know exactly which products or services people love and which are leaving them unsatisfied. Make business decisions with confidence, knowing they are backed up by data from the most accurate source: your customers.
Call center representatives are given instant feedback on the emotions that take place during every call and if the customer is left satisfied. By understanding how customers feel, your representatives are equipped to serve customers better and keep them loyal to your business for years to come.
Discover all the amazing insights you can get into your customers.
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